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Knowledge Management
Knowledge Management Principles PDF Print E-mail
Written by Eduardo Rodriguez   

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The concept of knowledge creation is presented by Nonaka & Takeuchi (1995) who concentrate on the interaction between two knowledge types, tacit and explicit knowledge. Tacit knowledge is represented by experience, beliefs, and technical skills accumulated in the people’s minds. Explicit knowledge is the knowledge expressed in documents, data and other codified forms.

nThe interactions and movements from tacit and explicit knowledge to tacit and explicit knowledge on the individual and organizational level generate the knowledge creation in an organization. nAlavi & Leidner (2001) understood knowledge as “ a process of applying expertise”. Burnstein et al., (2002) presented KM as “a management technique to maximize the co-ordination and organization of knowledge”. This KM definition is complemented by the identification of the KM processes presented by Alavi & Leidner (2001): creation, storage and retrieval, transfer and application of knowledge.

 

Risk Knowledge Management

 

 

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Aditionally to the concept of Knowledge Management is crucial to understand the concept of Knowledge Management System. Lehaney et al., (2004) summarized that the KMS is the ensemble of three subsystems:

People interactions, KM and Knowledge acquisition are subject to perceptions and agreement.

Technology acting as support and the way to enable the KM function

            Organizational structures

 A relationship  of Knowledge Management and Risk Management apears in this statement: “Risk Management is frequently not a problem of a lack of information, but rather a lack of knowledge with which to interpret its meaning” (Marshal et al. 1996) and “… banking is an information and knowledge-based business” (Fourie &Shilawa, 2004). Relationships that start from the risk assessment process as Shaw (2005) commented “…once a risk is identified new Knowledge is required”

 

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KMS

 

There are actions and concepts to connect in order to apply Knowledge Management to Enterprise Risk Management, as they are shown in the following figure: 

 

 

Process Relationship

KM - ERM Chain

 

You can extend your knowledge with our courses. The courses can be taken independently or as programs in a field: Risk Management, Analytics, Knowledge Management, Strategic Marketing, Creativity and Financial Services Strategy. For the course description go to IQtraining/Courses or http://www.courses.iqanalytics.com/dalzon